Business Conditions
Prices:
All prices in this catalog include the appearance time of value added tax.
With the appearance of a new catalog or price lists lose all the old prices valid.
Printing error of any kind or changes in form and color are reserved
Order:
The order has online through this store, in writing, by telephone or by fax.
Delivery:
Delivery is from Karlsruhe, insured and abroad unpaid.
The shipping costs are about the actual costs incurred.
The shipment is usually by DHL.
Payment:
The advance payment made by cash or cash on delivery.
Delivery for the account is not possible.
Rights:
Unless you act as a consumer, you can use your declaration within two weeks without giving any reasons in writing (eg, letter, fax, e-mail) or by returning the goods. The period begins on the day after you receive the goods. The revocation period is sufficient to send the withdrawal or the merchandise.
The withdrawal should be sent to:
Soap Mystic
Carola Krastinat
Hinterm Hauptbahnhof 6c
D-76137 Karlsruhe
Revocation consequences:
In the case of an effective revocation, the benefits received by each returned and any benefit (such as interest). Can you give us the goods wholly or partially unused or in a deteriorated condition, you are obliged to pay compensation for the value. This does not apply if the deterioration of the goods to their examination - how to you in a shop would have been possible - or putting the merchandise back.
Parcels are things at our risk return. Not parcel things are from you. You have the cost of the return shipment, if the delivered goods ordered and if the price of the issue returned an amount of not exceeding 40 euros, or if you are at a higher price at the time the cause of revocation does not include payment or a contract agreed partial payment provided. Otherwise, the return is for you free of charge.
Obligations to refund payments must be made within 30 days after sending your cancellation.
Packaging:
According to the regulations of the packaging ordinance, we are obliged to take back the packaging of our products, which has not the sign of a nationwide system of disposal, such as the "Grüne Punkt" of Duales System Deutschland AG.
To clarify the return please contact us.
We will tell you a waste management company, or a collection point in your area, where you can dispose packaging free.
If this is not possible, then you have the possibility to return the packaging to us. This will then be reused by us or, according to the packaging regulation, disposed.
About the cost of the scheme, we will tell you.
Retention of title:
The delivered goods remain until full payment of our property.
With the order, the customer recognizes our business and supply conditions. |
